Title: SAP Basis Administrator Journey
Sacramento, CA, US, 95817-1899
Minimum Pay Rate: $119,308.80
Maximum Pay Rate: $158,059.20
Civil Service Status: Civil Service
Apply by Date: 09/04/2026
Posting Type: Open
This is a hybrid position with a minimum of three days in-office required.
This position is responsible for the architecture, administration, security, availability, performance, and lifecycle management of the SAP technical landscape across both on-premises and cloud environments. The role is critical to ensuring the SAP environment remains resilient, scalable, and aligned with broader digital transformation goals as the organization advances its migration to SAP S/4HANA.
This role is ideal for a seasoned SAP Basis professional who has evolved with SAP's modern technology stack. The successful candidate will possess deep expertise in traditional SAP Basis administration while also demonstrating strong hands-on experience with SAP S/4HANA, RISE with SAP, SAP Business Technology Platform (BTP), SAP Integration Suite, cloud-native and hybrid SAP environments, identity management, middleware, and connectivity solutions. This individual will serve as a technical architect, subject matter expert, and trusted advisor, partnering with Infrastructure, Cybersecurity, Development, Functional SAP teams, vendors, and implementation partners to design, build, secure, and support a modern SAP platform. This role also supports governance, compliance, disaster recovery, operational resilience, knowledge transfer, and long-term internal capability building.
Key Responsibilities:
- Administer, maintain, and support enterprise SAP environments across on-premises, cloud, and hybrid platforms. Perform advanced SAP Basis administration, including monitoring, performance tuning, transports, patching, upgrades, refreshes, client copies, troubleshooting, and lifecycle management.
- Support SAP S/4HANA transition activities and serve as a primary technical resource for SAP RISE, including customer-managed responsibilities, ECS coordination, maintenance planning, release support, service requests, and issue resolution
- Provide architecture, administration, and governance support for SAP BTP and hybrid platform design, including accounts, subaccounts, entitlements, connectivity, trust configuration, tenant strategy, standards, and best practices supporting digital transformation
- Administer and support SAP BTP services and SAP Integration Suite components to enable secure, scalable integration across SAP and enterprise platforms, including middleware, API management, event-driven services, and related connectivity solutions
- Configure and support SSO, certificate-based authentication, secure communications, SAP Cloud Identity Services, identity federation, and secure access management across SAP cloud and on-premises environments
- Support SAP cloud solutions and integrations, including SAP Business Data Cloud, SAP Analytics Cloud, SAP Datasphere, SuccessFactors, and other connected SAP services.
- Contribute to cybersecurity, infrastructure coordination, disaster recovery readiness, governance, audit preparedness, and compliance management in a complex SAP environment
- Participate in after-hours support, extended work schedules, and on-call rotation as needed.
We are posting this opportunity for the Journey level along with our Entry level position. The department will be filling one position at either level. If you are interseted in the Entry (#3126) level position, you will need to apply to the position separately.
Official SMUD Classification: Enterprise Application Administrator Journey
Purpose
To administer enterprise software applications to ensure a state-of-the-art, stable, accurate, and reliable enterprise computing environment that meets the needs of the organization.
Nature and Scope
This is the journey level (J) within the Enterprise Application Administrator classification series. Positions within this classification will demonstrate an ability to work on one's own with minimal oversight performing difficult and more complex work than the entry level (E). The journey level is distinguished from the senior level in that the latter requires a higher level of complexity, difficulty and level of tasks assigned, broader authority to make decisions, and advanced technical knowledge. Advancement to the senior level is done through a formal hiring process.
Duties and Responsibilities
- Provide 24/7 on-call and non-business-hour support for applications, as required.
- Provide primary support on at least one major enterprise application or SAP Basis administration.
- Provide secondary support for the other enterprise applications supported by the administrators group.
- Serve as key person in troubleshooting system problems, taking ownership of problems to resolution.
- Work with support analysts and technical staff to identify and resolve system issues, and coordinate and schedule system installations, upgrades, and patches.
- Coordinate and schedule system backups and restorations.
- Coordinate and schedule and perform operating system, application, database and client tools patching and maintenance, and support migration of changes. Ensure patches are fully tested in test environments before moving to production systems.
- Identify, evaluate and install application software patches.
- Configure systems / applications from a technical perspective.
- Ensures adherence to Service Level Agreements regarding application availability for applications with a large number of users.
- Perform system sizing estimates.
- Interface with software vendors for bug resolution, licensing issues, and system maintenance issues.
- Install new application software releases and version upgrades.
- Support, monitor, test, and troubleshoot hardware and software problems in support of applications.
- Plan, create, and maintain appropriate procedures, documentation, inventory assessments, and other procedures related to administration of software applications, system and network (connectivity) architecture, system and database backup policies, and user management.
- Administer application security including administration of application users, as necessary.
- Provide ad hoc desktop support services for users of the applications.
- Coordinate and/or provide user training for applications if necessary.
- Conduct software and hardware evaluations and provide technical assessments.
- Work with support analysts and technical staff to automate tasks, streamline processes, and perform administrative functions as needed.
- Provide coordination of resources such as enterprise security, application development, network, operations, and analysts, in support of software applications.
- Configure, maintain, and monitor batch jobs and related scripts; resolve any batch job or script errors.
- Participate in disaster recovery planning and testing, including assisting with fault tolerance and producing/maintaining disaster recovery plans.
Required Education
- High School diploma or equilvalent
Required Experience Qualifications
- At least three (3) years of progressively responsible relevant information technology work experience related to the administration of enterprise software applications.
Knowledge Of
Computer and software applications; methods and procedures involved in the administration of software applications to include the installation, setup, patching, troubleshooting, documentation and coordination; enterprise application systems design, configuration, and functionality; techniques of configuration, design and functionality; concepts of the system development lifecycle; concepts of data modeling; techniques and practices for resolving complex technical issues; data maintenance and retrieval; operating systems such as UNIX, Linux, Windows, or AIX.
Skills To
Evaluate software application issues and identify effective course of action to improve operational functionality; develop testing criteria and conduct testing; read and interpret plans, diagrams and specifications; identify and allocate resources to projects effectively; monitor and tune SAP systems and databases; weigh various suggested technical solutions against the original business needs; utilize tools and methods to support and develop business applications; work on one's own or as a team member as required; prioritize and schedule work assignments appropriately; effectively identify and organize work tasks in a logical manner; communicate effectively in verbal and written forms.
Desirable Qualifications
- Significant experience in SAP Basis administration within a complex enterprise environment.
- Strong experience supporting SAP landscapes that include both traditional on-premises systems and modern cloud or hybrid SAP technologies.
- Experience supporting SAP S/4HANA-related technical activities and lifecycle management.
- Strong working knowledge of SAP RISE with SAP operational support, including customer-managed responsibilities, ECS coordination, release planning, technical issue resolution, and hybrid infrastructure coordination.
- Experience providing SAP BTP architecture, administration, governance, and technical support across hybrid SAP landscapes.
- Hands-on experience with SAP BTP services such as Cloud Foundry, Integration Suite, API Management, Event Mesh, destinations, connectivity, trust configuration, and tenant administration.
- Strong experience with SAP Integration Suite and enterprise integration technologies, including secure interface design, middleware support, integration monitoring, and troubleshooting.
- Experience with identity management, secure authentication, Single Sign-On, certificate-based integrations, and SAP Cloud Identity Services such as IAS and IPS.
- Familiarity with SAP cloud platforms such as SAP Analytics Cloud, Datasphere, Business Data Cloud, SuccessFactors, Cloud ALM, and related connected services.
- Strong understanding of middleware, connectivity solutions, and cross-platform SAP integrations in cloud and hybrid environments.
- Experience with proactive system monitoring, incident response, root cause analysis, patching, refreshes, and performance tuning to improve platform resilience.
- Knowledge of cybersecurity, disaster recovery, governance, audit readiness, and compliance support within SAP environments.
- Strong documentation, communication, collaboration, and knowledge-sharing skills.
- Ability and willingness to learn and support emerging SAP technologies and evolving platform capabilities.
- Ability to work extended hours and participate in on-call support as needed.
- Experience serving in technical architecture or lead administrator role for SAP BTP or hybrid SAP platform solutions.
- Experience designing secure connectivity and identity federation across SAP cloud and on-premises platforms.
- Experience with SAP Cloud ALM, monitoring frameworks, and operational dashboards.
- Familiarity with emerging SAP cloud products.
- Experience supporting enterprise modernization efforts, platform governance, and cloud migration strategy.
- Certifications in SAP
Physical Requirements
Sacramento Municipal Utility District (SMUD) - Who We Are
As the nation's sixth-largest community-owned electric service provider, we're proud of our reputation as one of the best places to work in Sacramento. Our employees tell us in our engagement surveys they're "Happy, satisfied and engaged" which helps create a workplace that best serves our customers. Sacramento was named as the 2nd happiest place to work in America by Forbes Magazine. Lake Tahoe, San Francisco and the world-renowned Napa Valley are within easy driving distance of our locations.
Our Commitment to Diversity & Inclusion
SMUD celebrates diversity, and inspires an inclusive culture based on trust and respect to create belonging and connection among our employees, customers, and communities. By working together, we are powering positive, equitable opportunities for all. We aspire to be a workplace where you can be yourself, achieve your best, and thrive together.
An example of our commitment to Diversity, Equity, Inclusion, and Belonging is when SMUD signed the California Equal Pay Pledge in 2020. This requires equal pay for employees who perform “substantially similar work,” when viewed as a composite of skill, effort, and responsibility at the time those employees started within that classification. As such, initial hiring salary range is not subject to negotiation and salaries will vary over time based on performance.
SMUD is proud to be an equal opportunity employer. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business needs and interests.
Why Sacramento, California?
The capitol of California, Sacramento is the state's sixth-largest city, and the 35th largest in the U.S. Local universities include California State University, University of the Pacific's McGeorge School of Law, and the University of California, Davis and several competitive community colleges. The UC Davis Medical Center, a world-renowned research hospital, is one of more than a dozen hospitals and shared services centers in the Sacramento region. Part of the agriculturally-rich Central Valley, Sacramento is at the forefront of the farm-to-fork food movement. Northern California is home to some of the country's top technology companies, including Google and LinkedIn, and a multitude of startups in many industries. Sacramento is home to the NBA Kings, the River Cats (AAA baseball), the Republic FC (soccer) and the San Francisco Giants, NBA Warriors and NFL 49er's aren't far away. Sacramento offers an affluent liberal arts community with Broadway, Mondavi Center, Crocker Museum and summer musical theater to name a few.
Hybrid Work
This position will be required to work onsite one or more days a week on a regular basis; sometimes more or less, depending on the work and, at any of our SMUD locations. SMUD takes pride in powering the Sacramento region community where we live and work. We value the strong working relationships we develop with our colleagues. Our approach to remote work will continue to evolve. Please be aware that should SMUD’s business needs change, emergencies occur, or various other reasons arise, you may be required to report onsite on a part-time or full-time basis
CalPERS
SMUD is a CalPERS agency. As a member of the California Public Employees’ Retirement System (CalPERS), SMUD offers eligible employees access to a defined benefit pension plan along with other valuable retirement and health benefits. This program helps provide financial security both during your career and after retirement. To learn more about CalPERS and the benefits it offers, please visit www.calpers.ca.gov.